Legal

The Casa Finder Terms of Use

We are pleased to have your interest in The Casa Finder business (Reflexo Casa Sociedade Unipessoal Lda., collectively known as “The Casa Finder”, “us”, “our”, or “we”). When you click a registration or new account submission button, or otherwise use our websites, networks, mobile applications, or other services provided by The Casa Finder (collectively, the “Services”), or access any content provided by us through the Services, you agree to be bound by the following terms of use, as updated from time to time (the “Terms of Use”).

1. The Casa Finder Role

The Casa Finder, and the Services, may guide you in performing the various tasks in a real estate transaction, including uploading videos, posting and viewing pictures and videos of homes. However, unless explicitly specified by the terms of use for a particular Service (each a “Product’s Terms”), the Services are not intended to provide you with any financial, real estate, or related advice of any kind. You understand and agree that the Services may include third parties of real estate agents and sellers. We are not a real estate brokerage of any kind. We are only a website platform to showcase homes for sale and rent that are uploaded and posted by third parties.

The Casa Finder (Reflexo Casa Sociedade Unipessoal Lda) has a company license in Portugal. However, unless provided for in your Product’s Terms, Reflexo Casa Sociedade Unipessoal Lda. assumes no responsibility for any result or consequence related directly or indirectly to any action or inaction that you or any consumer takes based on the Services or any other information available through or in connection with the Services.

2. Eligibility; Accounts and Registration

You must be at least 18 years of age to use the Services. By agreeing to these Terms of Use, you represent and warrant that: (a) you are at least 18 years of age; (b) you have not previously been suspended or removed from the Services; and (c) your registration and your use of the Services comply with all applicable laws and regulations.

To access some features of the Services, you may be required to register for an account and agree to a Service’s Terms, to the extent applicable to that service, which may be incorporated herein or available on a separate The Casa Finder site. When you register for an account, you will be asked to provide us with some information about yourself, such as email address, phone number, or other contact information. You agree that the information you provide is accurate and that you will keep it accurate and up-to-date at all times. When you register, you will be asked to provide a password. You are solely responsible for maintaining the confidentiality of your account and password, and you are responsible for all actions taken via your account.

3. Prohibited Use

By using the Services, you agree not to:

  • reproduce, modify, distribute, display or otherwise provide access to, create derivative works from, decompile, disassemble, or reverse engineer any portion of the Services, except as explicitly permitted by any Product’s Terms to the extent applicable to that product’s Services;
  • provide/post/authorize a link to any of the Services (including but not limited to an agent profile page) from a third-party website that is not a real estate-related website owned or operated by a real estate or lending professional or institution;
  • remove or modify any copyright or other intellectual property notices that appear in the Services;
  • use the Services in any way that is unlawful, or harms The Casa Finder, its service providers, suppliers, affiliates, or any other user;
  • use the Services in any way to discriminate against any individual or class of individuals protected under Portugal laws, or which may have an illegal discriminatory impact against any individual or class of individuals, or which otherwise promotes illegal or discriminatory activities or outcomes;
  • distribute or post spam or other unsolicited messages, chain letters, pyramid schemes, or similar communications through the Services;
  • impersonate another person, misrepresent your affiliation with another person or entity, or make any representation to any third party under false pretences;
  • upload invalid data, viruses, worms, or other software agents to the Services;
  • post, reproduce, publicly display, or otherwise make accessible any content, which we, in our sole judgement and discretion, consider illegal, offensive or objectionable including without limitation content that harasses, discriminates, demeans, threatens or disparages any individual or class of individuals;
  • interfere with, or compromise the system integrity or security of the Services, or otherwise bypass any measures we may use to prevent or restrict access to the Services;
  • conduct automated queries (including screen and database scraping, spiders, robots, crawlers, bypassing “captcha” or similar precautions, or any other automated activity with the purpose of obtaining information from the Services) on the Services;
  • use any of the The Casa Finder trademarks as part of your screen name or email address on the Services;
  • access or use any of the Services to develop competitive products or services; or
  • attempt to, or permit or encourage any third party to, do any of the above.

4. Fees

A. Generally.

You may be required to pay fees to access certain features of the Services. All fees are in Euro and are non-refundable. If we change the fees for all or part of any of the Services, including by adding fees or charges, we will provide you advance notice of those changes. If you do not accept the changes, we may discontinue providing the applicable part of the Services to you. Our authorized third-party payment processors will charge the payment method you specified at the time of purchase or as agreed to as part of the selected Service. You authorize us to charge all fees as described in these Terms of Use for the Services you select to that payment method. If you pay any fees with a credit card, we may seek pre-authorization of your credit card account before your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase.

B. Subscriptions.

The Services may include features that allow for automatically recurring payments for periodic charges (“Subscription Service”). If you decide to activate a Subscription Service, you authorize us to periodically charge, specifically on a monthly basis on a going-forward basis and until cancellation of either the recurring payments or your account, all accrued sums on or before the payment due date for the accrued sums. For the Listings (pay-per-listing) plan, New Client Offers are subject to having the first six months (180 days) of Services online for free. Once the first six months (180 days) are finished, the seventh month will be automatically deducted from the card you put on file when registering. The free Personal Listing plan has no trial. The subscription will continue unless and until you cancel your subscription, or we terminate it. You must cancel your Subscription Service before it renews in order to avoid billing of the next periodic subscription fee to your account. We will bill the periodic subscription fee to the payment method you provide to us during registration (or to a different payment method if you change your payment information). We may change the subscription fee for any subsequent subscription period but will provide you advance notice of any increase before it applies. Unless otherwise stated in your Product’s Terms, you may cancel a Subscription Service through the settings page in your account, or by contacting us at customercare@thecasafinder.pt, or, if applicable by contacting your business consultant.

5. Intellectual Property

The Services are owned and operated by The Casa Finder. The user interfaces, design, information, data, code, products, software, graphics, and all other elements of the Services that we provide are protected by intellectual property and other laws and are the property of The Casa Finder licensors.

6. Deactivation / Deletion / Changes to Agreement

Except as stated in any Service’s Terms, you may deactivate your account at any time by selecting “deactivate account” in your account settings / dashboard. If you deactivate or delete your account, you remain obligated to pay all outstanding fees, if any, incurred prior to termination relating to your use of the Services. In addition, we may, in our sole discretion, deactivate, suspend, or terminate your access to your account and the Services at any time for any reason, with or without notice. We may alter, suspend, or discontinue the Services or any portion of the Services without notice. We will not be liable whatsoever for any change to the Services or any suspension or termination of your access to, or use of the Services. We reserve the right to change these Terms of Use at any time in its sole discretion on a going-forward basis, and we will make commercially reasonable efforts to notify you of any material changes to these Terms of Use. You are responsible for regularly reviewing these Terms of Use.

7. Privacy Notice / Other Terms

Privacy Notice. The Casa Finder will collect, use, store, and disclose personal information in accordance with our Privacy Notice. Please consult your Privacy Notice for more information, which is incorporated into, and made a part of, these Terms of Use.

8. Consent to Communications

By using the Services, you consent to receiving certain electronic communications from us as further described in the Privacy Notice. Please read our Privacy Notice to learn more. You agree that any notices, agreements, disclosures, surveys, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.

9. Music and Audio Content

Ownership and rights. All background audio, property video soundtracks, and musical scores featured on The Casa Finder are the legal responsibility of the agent, client, or user uploading the video file to www.thecasafinder.pt. Those users are responsible for obtaining explicit permission from the rights holders or licensing the content through legal commercial-grade providers, such as Epidemic Sound, AudioJungle, or Pixabay. If a user uploads copyrighted music or any other music that is not legally licensed to www.thecasafinder.pt, the user is legally responsible for paying the Service Provider Company's legal fees and damages.

Prohibited use. Visitors, agents, and third-party contributors may not copy, download, redistribute, or re-synchronize any music tracks found on this website for commercial or public use without separate written clearance.

User-uploaded content. If you submit or upload listing videos, virtual tours, or media containing music to our platform, you warrant that you own all necessary rights, including Synchronization Licenses and Master Use Rights, for commercial online display. We reserve the right to remove any media flagged for copyright infringement without notice.